Manually defrost the unit click here for manual defrost instructions.
Lg french door bottom freezer refrigerator freezer thawing.
Rep gave me three authorized repair shops.
1 hit the express freezing key and also colder key in the freezer temp function at the same time and hold for three seconds.
My lg french door bottom freezer was less than 4 years old when it stopped making ice in march 2018.
If a sheet of ice still forms on the floor of the freezer after a manual defrost this indicates the drain line is blocked which will require a professional technician.
Since your lg freezer is located in the bottom of the refrigerator the water may leak out into the floor through the door gasket before it has a chance to freeze.
Open liquid containers sometimes you place a container with liquid in it into your freezer for one reason or another.
Make sure to keep towels in and around the unit to soak up any excess water after the frost melts.
If a sheet of ice has formed at the bottom of the freezer this is likely caused by a blocked drain line.
Leave the doors open and wait at least 8 hours for the refrigerator to defrost.
Your refrigerator should enter test mode 1.