Press the latch bolt.
Kwikset k2 exterior door handle troubleshooting.
Make sure you lock is installed on your door and that your door is all the way open.
I show how i tightened my loose door handle that is made by kwikset.
If you have a deadbolt make sure it is in the locked potion.
Make sure you lock is installed on your door and that your door is all the way open.
On my powerbolt 2 the door can be locked with the lock button but the user code will not unlock the door.
My front door knob was broken and i couldn t open the door from the inside or outside.
If the door still won t unlock use a key to unlock the door.
Here s how i did it.
If you have a knob or lever make sure it is in the locked position.
Ensure your door cannot close on its own or that you have another way to enter you home.
Make sure the user code is correct and that the lock button is pushed after entering the user code.
Hold the handleset on the exterior side of the door and make sure the round edge of the spindle faces the door edge.
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Call technical support for further troubleshooting.
The spindle is spring loaded and will retract back when released.
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I had to fix it.
If it is not pull the spindle out and rotate 180 degrees.
I show how i tightened my loose door handle that is made by kwikset.